TERMS OF SERVICE

TERMS OF SERVICE

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OVERVIEW

This website is hosted on a Shopify platform and is operated by Our Euphoria & Co. Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below (“Terms and Conditions”). You should read them now. Your use of the website constitutes your agreement to the Terms and Condition.

Our Euphoria & Co reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Our Euphoria & Co reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website or an error in your order. Your contract with us only comes into existence when it forwards confirmation of receipt of your order and payment.
Prices of products, services, delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.
The circumstance in which we are obliged to make a refund or return is detailed in our
Refund Policy.
Our privacy policy below sets out how we will use your information, can be found in our Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
Our Euphoria & Co will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangibles, even if we have been advised of the possibility of such damages.
Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability for us on any breach of such term, condition or warranty shall be limited, at our option, to any one or more of the following:
  • If the breach relates to goods:
  • The replacement of the goods or supply of equivalent goods;
  • The repair of such goods;
  • The payment of the cost of replacing the goods or of acquiring equivalent goods; or
  • The payment of the cost of having the goods repaired; and
  • If the breach to relates to services:
  • The supplying of the services again; or
  • The payment of the cost of having the services supplied again.

PRIVACY POLICY 

We collect your information when you subscribe online, make a purchase from our website, enter a competition, contact customer service, or otherwise provide your email address. We gather navigational information about where visitors go on our website in order to optimise your user experience and provide better content. Navigational information is aggregated and not personally identifiable.
We collect your information when you subscribe online, make a purchase from our website, enter a competition, contact customer service, or otherwise provide your email address. We gather navigational information about where visitors go on our website in order to optimise your user experience and provide better content. Navigational information is aggregated and not personally identifiable.
All personal information that we obtain from you is recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and deliver content that matches your preferences, for example:
  • Fulfil orders for products you have purchased;
  • Contest, promotion, survey, market research, focus group or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest);
  • Email communications about products, offers and news that may interest you. We only send you this if you have opted-in to receive Our Euphoria & Co email messages by subscribing on our website or ticking the checkbox on our customer order form when making online purchases; and
  • To analyse visits to the website and learn about the interests of our visitors in aggregate and also on personal level to better understand your interests, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
When you register online, the information you provide is used to improve your web experience with Our Euphoria & Co by enabling you to obtain a faster checkout for purchases. You can access and update your information at any time by logging in to your account on our site.
The information we ask for when you order online is your name, address, phone number, credit card number and email address, and this is used only to complete the order, to confirm the order and to confirm shipment of the order. At checkout, you will be invited to opt-in to receive emails from Our Euphoria & Co for future news and sales. If you check this box, we will record your email address for the purposes of sending you email communication.
The navigational information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognising and delivering the most desired features and services. Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website.
Our Euphoria & Co will never sell any information about you to anyone. We use cookies only to allow you to use our web site in the most efficient manner.
We keep your personal data only as long as necessary for legitimate and essential business purposes, such as fulfilling purchases, making data-driven business decisions about new content and products, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you opt-in to receive email and digital marketing.
If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, such as:
  • If there is an unresolved issue relating to your account or order, we will retain the necessary personal data until the issue is resolved;
  • Where we are required to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.
If you have subscribed to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time to continue to deliver information you have expressed interest in. We retain information from cookies and other tracking technologies for a reasonable period of time from the date the information was created.
We will only send emails to you if you ask for them and you can easily unsubscribe at any time. Our emails provide free recipes, workouts, exclusive offers for subscribers, advance notice of sales, and product updates. We also use your email address to confirm your order and to confirm shipment of your order and to respond to any enquiries you make online. All marketing emails you receive include links to Unsubscribe, should you wish.
You may request to stop receiving communications from Our Euphoria & Co at any time. You can choose to cancel emails by clicking the “Unsubscribe” link that is provided at the bottom of all email correspondence.
We are committed to protecting our users’ personal data and implement industry-standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information. All payments are processed by our secure third-party payment gateway provider. We do not collect or store your credit card or financial details are never stored by our website. Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after completing your session.

Any questions about the Terms of Service should be sent to us at our.euphoria@outlook.com